Online stores have their own list of UX problems - a cart that loses items, a twenty-field checkout, prices without VAT that only show up at the end. Here we bring together two threads that matter specifically for e-commerce - how a UX audit calculates real return on investment for a store's website, and what Poland's Accessibility Act, in force since June 2025, actually changes for online shops.
Since 28 June 2025, online stores, consumer banking and e-books in Poland must be digitally accessible. Here is who the act covers, what it really requires - and why the word “WCAG” does not appear in it.
Patryk Korycki 11 min read
A UX audit is a systematic review of an interface in terms of usability, accessibility and conversion. We cover the methods, the stages of the process, the real costs and how to measure return on investment.
Patryk Korycki 14 min read
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