FAQ

We are the UX Agency Wzór – with passion and commitment, we research, plan, and design extraordinary applications, e-commerce solutions, and websites.
Our goal is to create projects that not only impress but also contribute to the business growth of our clients.

We create new digital products and develop existing ones. We carry out projects for industries such as E-commerce, Startups, Banking, FinTech, Energy, Media, Pharmaceuticals, and many others.

If you represent a Software House or an Agency, you might be interested in confidential cooperation (white label). In this model, we work anonymously as your team, participating in the process from estimation, through quoting, to project delivery.

Remember, we are Wzór! A UX agency for special tasks.

We work in a proven three-step process:

1. Consultations – Our experts collaborate with you or your team to create an initial product outline. You will receive an estimated timeline, audit reports, and a list of functionalities. Based on this, we prepare an initial quote.
2. Discovery – We gather and analyze the information necessary to create project documentation. The result is a detailed scope of work, including a specification with a schedule, research results, analysis, workshops, and a detailed quote with a contract proposal.
3. Implementation – We execute the UX/UI project that meets the expectations and needs of users. We deliver a complete project to the development team, including documentation of screens, forms, processes, and use cases, providing support during implementation.

We design UX/UI for both new and existing products, such as mobile and desktop applications, specialized applications, online stores and e-commerce solutions, websites and portals, management and admin panels, and B2B platforms.

You can expect an initial kick-off meeting, regular update meetings, progress reports, consultations, workshops, project reviews, and training sessions. We also use tools for project feedback.

Of course. The method and scope are determined individually.

Our team consults with developers, presents the project, and responds to current questions and needs. The implementation is tested by our team, but it can also involve users. We adapt to budgets and requirements.

The report includes work hours on tasks with a description of the completed activities. It is provided at the end of each week or as specified in the order. We are flexible in this regard.

We focus on compliance, budget, and usability control. We continuously verify whether the project is being executed according to the specified requirements, guidelines, and industry standards. Throughout the project, we guarantee expenditure monitoring in the form of regular work time and cost reports. The product is always tested by users or internally to identify potential issues users may encounter.

We can adapt to any program, tool, technology, framework, or library. However, we have our favorite solutions:

• We create UX/UI projects in Figma;
• Advanced prototypes and interaction tests are done in InVision;
• For project management, we use Jira and Google Sheets;
• For communication, we use Slack or Google Chat;
• Workshops are conducted in FigJam;
• We research and test using Hotjar, Microsoft Clarity, Lookback.

Of course. Our team will ensure compliance with any possible standard and its documentation.

We use both Time & Materials and Fixed-Price models. The final decision on the billing model depends on individual needs and preferences.

For Time & Materials, the budget and timeline are forecasted and provided as a time range, offering great flexibility in making changes during the project, as well as constant control over the budget and progress at every stage.

In the Fixed-Price model, the budget, timeline, and project requirements are predetermined, allowing for a clear price. It offers easier cost planning but less flexibility for changes during the project.

It all depends on the scope and scale of the project. On average, our clients’ budgets range from $10,000 to $300,000 for a UX/UI project. Rates are negotiated at the start of cooperation.

Depending on the task, assigned team, difficulty, technology, etc., our rates vary and are negotiated at the start of cooperation.

Our team holds regular meetings to gather information about the scope of the assignment. Consultations and workshops are conducted.

We then move on to estimate the project’s workload. Based on this, we prepare a detailed offer and cost estimate.

First, we sign a general framework agreement that guarantees the transfer of intellectual property rights to all projects delivered by our team.

For each order, we create a separate specification. If the project scope changes, we issue an annex.

In the Time & Materials model, if you want to increase the scope, our team estimates the time required for additional work. To proceed, we need approval of the estimate. If the scope decreases, you do not pay for the canceled work in this model.

In the Fixed-Price model, all additional work also requires cost estimates and approval. However, in this case, an amendment to the contract is necessary. The scope can also be reduced, but this does not affect the final price stated in the order.

Yes! Send your CV and portfolio to rekrutacja@wzor.biz.

Of course! Provided the company chooses us to carry out their project.