--- title: "Product discovery" url: "https://wzor.biz/en/services/warsztaty-ux/" description: "UX workshops for product teams - 1–3 days of facilitation, a Discovery Sprint up to 3 weeks. Documented decisions, personas, customer journey, a ready brief. White-label for software houses." lang: "en" --- # Product discovery [Free consultation](https://wzor.biz/en/free-consultation/) [Projects](https://wzor.biz/en/projects/) UX workshops for teams of 5–12 people. Discovery Sprint, product vision, co-creation, UX strategy. Facilitated by Wzór seniors - online (Miro + Google Meet) or on-site. White-label for software houses. We have worked with leading companies and startups Challenges ## Three moments when a workshop really pays off Not sure which format is right for you? [Book a short call](https://wzor.biz/en/free-consultation/) - in 30 minutes we will tell you whether you need a workshop, a Discovery Sprint, or rather a 1:1 consultation with a founder. - „Pre-kickoff: the team needs to align before a large project starts” A pre-seed or seed founder. You have an idea and a team, but you are missing one strategic document. A Discovery Sprint ends with a brief ready for developers to estimate. - „A product committee is stuck on a strategic decision” A CPO, Head of Product, investment committee - you are looking for a fresh outside perspective. A 1-2 day workshop with a facilitator gives a structured re-frame and concrete decision documentation. - „A software house needs workshops with a client” Your agency is selling a project and the client wants "UX workshops" in the offer. We run them white-label - under your brand, on your templates. The client never hears of us, you keep the full relationship. Who it is for ## Who we run workshops for - ### SaaS product teams facing a decision on a new module The backlog grows out of sales enquiries and support tickets, and every department holds its own version of what should be built first. The workshop brings those parties to one board and ends with a scope that product, sales and engineering all put their names to. - ### Business departments commissioning a system from an outside vendor Requirements travel by email between the business side and IT, so vendors price different readings of the same sentence and the bids stop being comparable. You leave the workshop with a single description of scope that goes to every team you ask, in identical wording. - ### Software houses quoting a project on a fixed budget The client's brief is a few slides, and the risk of scope drift stays on your side along with the margin. A session with the client turns those slides into a feature list with the edge cases settled, before anyone starts counting hours. - ### Teams adding AI to an existing product The board expects model-driven features, and the list of ideas grows faster than the criteria for choosing between them. In the workshop we establish which user tasks are worth automating at all, and where in the interface a model's decision has to be shown to a person. ![Four printed interface layouts on a desk: a dashboard, a phone screen, a form and a table, with one block circled in marker](https://wzor.biz/_astro/dla-kogo-wydruki-ekranow.GsgQefUA_1bzGfa.webp) Our difference ## What makes our workshops different - ### The person running it is not a party to the dispute The facilitator has no vote in the decision and represents no department, so they can stop the loudest participant and hand the time to someone who has been silent for an hour. That role cannot be filled from inside the organisation, however good the intentions. - ### We talk to participants before the session, one at a time Ahead of the workshop we hold short one-to-one conversations with the people whose expectations of the product look contradictory. The disagreement then enters the agenda as a point to settle, instead of erupting halfway through day two. - ### We also record the options that were rejected The session documentation covers not only what you chose but what fell away - together with the reason and the person who gave it. Six months later nobody restarts the discussion from scratch, because the answer to "why didn't we go that way" is written down. - ### The brief is not written for our own team The workshop document describes scope and decisions in a form your IT department and any outside vendor can both price, and it does not assume we build it. If the session concludes that the product is not worth launching yet, that finding stays in the documentation too. Process ## 21 days from brief to brief. For a single 1-2 day workshop - 10 days 1. Day 1 ### Brief A short online kick-off (30 min) - we agree the workshop goal, format (Discovery / Vision / Co-creation), participants, agenda. After: a list of materials we need from you. 2. Day 2–3 ### Preparation We analyse your materials, prepare the workshop scenario, an interactive Miro board, optionally a short warm-up task for participants. 3. Day 4–15 ### Running the workshop A session or series of sessions - online (Miro + Google Meet) or on-site at our office (Lublin) or yours. Recording with consent, transcription, real-time decision documentation. 4. Day 16–20 ### Synthesis The Wzór team works up the workshop materials - PDF/Notion documentation, user flow diagrams, a feature map, a next-steps plan, optionally an estimate. 5. Day 21 ### Presentation A 60-min follow-up session - we discuss the results, answer questions, agree next steps. After: editable files + a session recording. Deliverables ## Three workshop formats. Three concrete outputs - not just a Miro board - ### Discovery Workshop 1-2 days A session with 5-12 people from your team - online or on-site. Product mapping, personas, customer journey, MVP prioritisation. Output: a Miro board + decision documentation + a next-steps plan. - ### Discovery Sprint - 3 weeks A full Product Discovery from brief to PoC. A week of analysis + two weeks of intensive work. Output: personas, a Customer Journey Map, information architecture, 5 core screens, a ready brief for developers. - ### Product Vision Workshop - 1 day A strategic workshop for a product committee - value proposition, KPIs, a 6-24 month roadmap. Output: a 5-10 page Vision + Strategy Doc + agreed-upon portfolio decisions. Toolkit ## What we use Workshops are run only by senior members of the Wzór team with 10+ years of facilitation experience. Online or on-site - in Lublin, Warsaw, Kraków, Gdańsk or at your premises. ![A workbench from above: two printed interface layouts, a magnifier enlarging one block, a steel ruler and a greyscale step wedge running from white to black, with one line underlined in orange marker](https://wzor.biz/_astro/warsztat-lupa-linijka-skala-szarosci.C5DINzRJ_Z2n7L7C.webp) - Senior facilitator with 10+ years of experience - Online (Miro + Google Meet) or on-site - White-label for software houses - NDA for banking / healthcare / public - Customer Journey Map, VPC, JTBD, Design Sprint - Miro, FigJam, Notion, Loom Next step ## Let us talk about your project Tell us what you have to do. We will come back with scope and a quote. [Free consultation](https://wzor.biz/en/free-consultation/) [Projects](https://wzor.biz/en/projects/) Selected work ## Projects from the areas we plan in workshops A selection from the product types that most often land on the board - web applications, B2B platforms and online stores. Material from specific sessions is covered by an NDA, so we show it during a consultation. - [ ![WygodnaDieta - a phone showing the app's home screen: an "Excellent" Trustpilot rating and a "Menu-Choice Diet" plan card priced from PLN 80.90/day, against a red gradient with vegetables.](https://wzor.biz/_astro/cover.BfmwIntu_1CFKMk.webp) WygodnaDieta - App and online store for a meal-box diet service ](https://wzor.biz/en/projects/wygodna-dieta/) - [ ![NeoBank - three phones on a green background with the brand wordmark behind them: payment cards, a dashboard showing 27,568.89 PLN available with transfer shortcuts, and a savings goal at 61%.](https://wzor.biz/_astro/cover.cTNj7kPE_Z2t5E6w.webp) NeoBank - A banking app concept for young customers ](https://wzor.biz/en/projects/neobank/) - [ ![myAzymut - a monitor with a map of Europe and shipment routes between cities, a "Fleet signal" panel listing vehicles with no signal and with a delayed signal, and a timeline at the bottom; a night-time motorway junction and a large myAzymut wordmark in the background.](https://wzor.biz/_astro/cover.CMSoXGtF_Kvont.webp) myAzymut - Client portal concept for a freight carrier ](https://wzor.biz/en/projects/myazymut/) - [ ![Puls CRM - the wordmark with a blue pulse line above a monitor showing the "Deals" screen: a side menu, the sales pipeline kanban with the columns New, In talks, Proposal and Won, and deal cards with company, value and days in stage; light blue waves in the background.](https://wzor.biz/_astro/cover.B_Q_VQbe_1ERf64.webp) Puls CRM - CRM app concept for a sales team ](https://wzor.biz/en/projects/puls-crm/) - [ ![Flotino - a loan calculator and the "Who is our online loan for?" screen on phone mock-ups, against blurred colourful shapes.](https://wzor.biz/_astro/cover.BIgugYRo_ZeHyg7.webp) Flotino - Online cash loan service ](https://wzor.biz/en/projects/flotino/) - [ ![PWS Konstanta - the homepage on a laptop mock-up: a hero "The highest quality of insurance backed by experience" with a photo of a column capital and a "30 years" badge.](https://wzor.biz/_astro/cover.CtYGmRYj_Z2gVAJr.webp) PWS Konstanta - Website for an insurance broker ](https://wzor.biz/en/projects/pw-konstanta/) - [ ![Fonia - two phones on a teal background: the cashback app home screen with a 325.53 PLN balance and a list of partner stores, next to a store search with suggestions for Empik, Booking, AliExpress and Play.](https://wzor.biz/_astro/cover.DdIowm6o_Z12riqx.webp) Fonia - A cashback app for online shoppers ](https://wzor.biz/en/projects/fonia/) - [ ![EzzyGuide - three phones on a dark background: a sign-up confirmation, guide Małgorzata Iwańska's profile with a star rating, and tour details for "In the Footsteps of the Wrocław Dwarves" with the price and contact details.](https://wzor.biz/_astro/cover.DW1rNgrl_ca7w6.webp) EzzyGuide - A tours app connecting guides with travellers ](https://wzor.biz/en/projects/ezzyguide/) - [ ![VERSA - the B2B panel for an automotive parts distributor open on a hand-held tablet: the account overview, a shipment tracking map, the partner programme at 30% off, order history and a list of popular products.](https://wzor.biz/_astro/cover.DWv2CO5n_Z27qwnC.webp) VERSA - B2B panel concept for a parts distributor ](https://wzor.biz/en/projects/panel-b2b-versa/) - [ ![Tip Card - two phones: the client panel ("Hi Barbara", earnings 350 PLN, withdraw) and the "Boost your tips with Tip Card!" landing with personalised QR cards, on a colourful gradient background.](https://wzor.biz/_astro/cover.DTw-Pu6y_4lOMF.webp) Tip Card - Cashless tipping platform ](https://wzor.biz/en/projects/tip-card/) - [ ![Jawny Lublin - a laptop showing the portal home page: the lead article, the city category menu and a column of popular stories.](https://wzor.biz/_astro/cover.DReNwwRw_1JC914.webp) Jawny Lublin - A watchdog portal on city transparency ](https://wzor.biz/en/projects/jawny-lublin/) - [ ![NXC Liquid Cooling - the opening screen on a laptop, beside an angled phone showing a process stage and the brand orb, on a violet ground.](https://wzor.biz/_astro/cover.D5gcxP4g_Z1zSAqQ.webp) NXC Liquid Cooling - A liquid cooling systems website ](https://wzor.biz/en/projects/nxc-liquid-cooling/) - [ ![Bosfor BALI Dealer - a monitor and a phone showing the catamaran dealer site: the "BALI is about comfort" hero with a catamaran and the "dreams are meant to be fulfilled" line.](https://wzor.biz/_astro/cover.DGxZT243_Z1A6GRy.webp) Bosfor BALI Dealer - Website for a BALI catamaran dealer ](https://wzor.biz/en/projects/bosfor-bali/) - [ ![Bosfor Charter - a tablet showing the yacht charter platform: a photo of a couple on a yacht and a search widget (number of weeks, dates, yacht type, "Search"), against a sea backdrop.](https://wzor.biz/_astro/cover.DHPu_e5c_Zgsk30.webp) Bosfor Charter - Yacht charter platform with booking ](https://wzor.biz/en/projects/bosfor-charter/) - [ ![SPEC Food Service - a monitor and a phone showing the site: the "Your trusted partner in the world of gastronomy" hero with kitchen photos and a render of the company building, on a light background.](https://wzor.biz/_astro/cover.DdJ4QOy5_22gHR2.webp) SPEC Food - Website for gastronomy - SPEC Food Service ](https://wzor.biz/en/projects/spec-food-service/) - [ ![Thaliana Space - a tablet showing the space company site: the "Propelling new era of space" hero with a planet and stars, on black.](https://wzor.biz/_astro/cover.CULgsv9m_1E9sVv.webp) Thaliana Space - Website for a space-propulsion company ](https://wzor.biz/en/projects/thaliana-space/) - [ ![Wolumen - the "Offer" step of the energy price comparison: three tariff options with per-kWh rates, a contract-length picker and a discount-code field, beside an account statistics card showing 34,225 zł of savings and the electricity and gas prices; on a blue background.](https://wzor.biz/_astro/cover.CpuQAJvX_ZyCKhF.webp) Wolumen - Energy and gas price comparison for businesses ](https://wzor.biz/en/projects/wolumen/) - [ ![Econverse - two phones showing the event website: the "Bilet do świata start-upów" hero and the "how to sign up" section, on a purple background.](https://wzor.biz/_astro/cover.B94izcES_7kHPe.webp) Econverse - Website for a start-up event ](https://wzor.biz/en/projects/econverse-strona/) - [ ![DentAg - a phone and a tablet showing the dental clinic site: the "kindness and professionalism" hero with a photo of a dentist, on blue.](https://wzor.biz/_astro/cover.-U2qFI7e_1odNAb.webp) DentAg - Website for a dental clinic in Radom ](https://wzor.biz/en/projects/dentag/) - [ ![AIESEC - a tablet and a laptop showing the home page: the "go on an internship with AIESEC" hero, a mosaic of participant photos and the "go on an internship or volunteer" and "become our partner" buttons.](https://wzor.biz/_astro/cover.Bju2-F43_Z1bbDVk.webp) AIESEC - Website for internships and volunteering abroad ](https://wzor.biz/en/projects/aiesec/) - [ ![QSAN (DAGMA) - a laptop and a phone showing the product page: the "flagship Unified Storage model" hero with a disk array, on a dark background with a green accent.](https://wzor.biz/_astro/cover.DKpQ_Ne6_Z1Itgbp.webp) DAGMA - Product page for disk arrays and storage systems ](https://wzor.biz/en/projects/dagma/) - [ ![Bosfor Group - a laptop showing the sailing group site: the "Your adventure at sea begins with Bosfor Group" hero with a catamaran, against a sea backdrop.](https://wzor.biz/_astro/cover.C0etgjfR_Z1t33er.webp) Bosfor Group - Website for the Bosfor sailing group ](https://wzor.biz/en/projects/bosfor-group/) - [ ![Mobilizacja Biznesu - a monitor and a phone showing the company site: the "Experience you can trust" hero with mobile-app mockups, on a dark background with a blue accent.](https://wzor.biz/_astro/cover.CaV1NQ00_Z17Sc3N.webp) Mobilizacja Biznesu - Website for a mobile-tools firm ](https://wzor.biz/en/projects/mobilizacja-biznesu/) - [ ![Pro Sensum - a laptop and a phone showing the psychology-practice site: the "individual and group psychological therapy" hero with a photo of a therapy session, on a light background.](https://wzor.biz/_astro/cover.DCCqbSSm_27H8O4.webp) Pro Sensum - Website for a psychology practice ](https://wzor.biz/en/projects/pro-sensum/) [Projects](https://wzor.biz/en/projects/) Outcomes ## Format, scale and the documentation at the end - 1–3 days That is how long the facilitation itself lasts - the rest of the schedule goes to the scenario before and the synthesis after - 10–21 days Working days from the brief to the meeting with results - ten for a single session, twenty-one for a full Discovery Sprint - 5–12 Participants in one group; above twelve people we split the room into parallel groups with their own facilitator - 5 Core screens at the end of a Discovery Sprint, alongside the persona, the journey map, the information architecture and a brief ready to price The formats, timings and list of outputs come from the scope and schedule described on this page. Material from specific sessions is covered by an NDA, so we show it during a consultation; we publish no average results after workshops, because we do not measure them on your behalf. Client voices ## What our clients say - > „Working with the Wzór team was a genuinely great experience! They always answered our questions quickly and were flexible about our comments. They have no shortage of creative ideas and are at the same time thoroughly reliable and on time. The end result fully met our expectations; we recommend them to anyone looking for professionals who care.” ![](https://wzor.biz/_astro/opinia.BrbzyDCf_1rSYiY.webp)Maja Wieloch-Silecka Operations Director, Bosfor Group - > „Our clients expect us to act fast and effectively across a very wide scope - from building a brand, through a website with a store, to running an effective sales campaign. Not an easy task, but doable when you have a tight-knit team and partners who take on challenges on the fly. For us, quality, accountability and commitment are key, and working with UX Agency Wzór gives us that 100%.” ![](https://wzor.biz/_astro/piotr-alberski.B09Ae7iY_Z19yEFs.webp)Piotr Alberski Chief Operating Officer, Agencja XO Media - > „Our cooperation with UX Agency Wzór started with our own website. We really liked the way they work, so we decided to subcontract projects for our clients to them on a White Label basis. We loved their workflow, the way they hand projects over to our team, their documentation and their work on the design system. Now we can take on bigger risks.” ![](https://wzor.biz/_astro/mateusz-swol.DkFG1xeC_1fOqLw.webp)Mateusz Swół Chief Operating Officer, Sellace The team ## Who runs the workshop The session is led by a senior from this team, and in formats longer than a single day a second person joins, responsible solely for recording the decisions. - ![Aleksandra Bondar](https://wzor.biz/_astro/aleksandra-bondar.Bn8yt1m6_14BXcM.webp) ### Aleksandra Bondar Senior UX/UI Designer - ![Katarzyna Adamczuk](https://wzor.biz/_astro/katarzyna-adamczuk.BgcDb3aF_15a0Nk.webp) ### Katarzyna Adamczuk Prezes, Analityk Biznesowy - ![Patryk Korycki](https://wzor.biz/_astro/patryk-korycki.D95uAkaq_Z9hpwb.webp) ### Patryk Korycki CEO, Analityk Biznesowy - ![Tadeusz Wadas](https://wzor.biz/_astro/tadeusz-wadas.W_mr3ido_Z20GQjB.webp) ### Tadeusz Wadas Senior UX/UI Designer Time and scope ## How long a workshop takes and what drives the quote 10–21 working days Ten days is a single one- or two-day session, counted from the brief to the meeting with results; twenty-one days is a full Discovery Sprint with a week of analysis before the workshop. Time in the room itself is usually one to three days - the rest of the schedule goes to the scenario and the synthesis. - The format and number of sessions - from a one-day strategic workshop to a three-week Discovery Sprint - The number of parallel groups and facilitators for teams above twelve people - The input material you have - research, analytics and earlier scope documents shorten the preparation - The depth of the synthesis - a decision note or full documentation with a journey map and information architecture - The mode of work - an online session, a visit to your premises, or a series of meetings spread over several weeks FAQ ## Questions that come up most often How many people take part in a workshop? Typically 5–12 people from your product team (PM, designers, devs, business, optionally the end client). Above 12 - we split into groups with separate facilitators. Fewer than 5 - we tend to recommend a [1:1 consultation](https://wzor.biz/en/services/konsultacje-ux/) as a faster, cheaper format. How much do workshops cost? Every workshop is quoted individually - the price depends on the format (1-2 day workshop, Discovery Sprint or Vision Workshop), the number of participants, location and the scope of deliverables. After a short brief you get a concrete, flat-fee proposal within 48 hours. The fastest route: a free consultation. Are workshops enough to launch a project? In many cases, yes. After a team workshop or a Discovery Sprint you get scope documentation, personas, a customer journey and an estimate - enough for the development team to estimate and implement directly. Sometimes a client wants a full UX/UI design afterwards - then we continue seamlessly. On-site at our office? Yes. We work both online (Miro + Google Meet - with good facilitation it is nearly indistinguishable from on-site) and on-site - at our office in Lublin, in hubs in Warsaw, Kraków, Gdańsk or at client premises. On-site 1-2 day workshops often turn out denser and faster than online. Do you sign an NDA? Yes. We sign NDAs as standard for projects in finance, healthcare and the public sector. Our NDA template or yours - no problem, within 24h on our lawyer’s side. Do you offer white-label for software houses? Yes - it is one of our main collaboration models with agencies and software houses. We work under your brand, on your templates. The client has no idea we exist, you keep the full relationship and margin. Details: [/en/services/white-label/](https://wzor.biz/en/services/white-label/). Related services ## Related services - [UX Consulting](https://wzor.biz/en/services/konsultacje-ux/) - [UX Audit](https://wzor.biz/en/services/audyty-ux/) - [UX Research](https://wzor.biz/en/services/badania-uzytkownikow/) - [Product Strategy](https://wzor.biz/en/services/strategia-produktu/) - [Technical Audit](https://wzor.biz/en/services/audyt-techniczny/) - [Interactive design](https://wzor.biz/en/services/interaktywny-projekt/)